WALNUT FASHIONS believes in helping its customers as far as possible, and has therefore a liberal Returns and Exchange policy.
We have a customer friendly 3-days return and exchange from the date of delivery.
Please be sure that all items that are to be returned or exchanged, must be unworn and in their original condition with all original tags and packaging intact. Any items that were damaged during transit must also bear the tag for us to process the return. Items that are damaged once the tags are removed, may not be accepted and will be sent back to the customer.
Please take the time to try out all the jewellery you have received. If you still decide on returning, we are happy to help you out with your return and exchange process without any questions asked.
To process a return and exchange, please follow these simple steps:
Keep all items (INCLUDING the invoice) in a package and address it to the following:
Walnut Fashions
Sr.no 3137/068 Shop No 1, Talegaon Chauk Kohinoor Center, Pune 410501
Place return request from the link here: https://www.preesaaj.com/—–
Email us at [email protected] with images of the products with packaging and tags to schedule a return pick up.
Subsequent to this, your package will be picked up by our courier partner at no extra cost to you within 3-5 business days.
You can exchange an item purchased on www.preesaaj.com with the same item or another one, however, all exchanges are subject to stock availability.
The return shipment will be scheduled to the place where the products were initially delivered, and our delivery partner will examine the products at the time of pick-up. Offline orders cannot be returned online.
Please Note: Kindly return the products with the original packaging and bill.
What if my order is International?
For all international orders kindly contact us at [email protected] or call at +91 9356483379.
Please Note: To be eligible for Return, your products must be unused and has to be in the same condition as you received it, with the original Preesaa’j packaging, tags and bill.